Games Industry Work Culture

Work Culture in the Games Industry

Most studios have a very casual work culture. Employees can dress casually and address coworkers and leadership in a casual manner. Employees are encouraged to keep open communication amongst peers and leadership and have open discussions about the studio and the game beign developed. Open communication among individuals often leads to improvements in production or the game. Coworkers will often befriend each other and hangout outside of work.

However, some large studios will heavily discourage open communication. Management will care more about your work and participation in Crunch than your health and well-being. Sexual harrassment issues that get brought up to management may never get addressed and can lead to a very toxic bro-culture. Contract workers may feel resentment towards the studio because they get treated poorly. Any challenges to management will likely affect your career prospects, especially if you are a contract worker. At large AAA studios, there is a tendency to layoff staff on short notice. Mass layoffs may be due to studio closure or the business's interest in reducing overhead costs.

Non-Disclosure Agreement

It's very common at a games studio for employees to sign a Non-Disclosure Agreement (NDA). By signing a NDA, you agree to not discuss the game you are working on with individuals not involved in the project. If details of a game are leaked, it could have an affect on a games success, and reduce the impact of the game's marketing strategy. If you are caught for leaking information or source material, you will be fired and barred from working at the studio in the future.

Crunch and Game Development

Crunch is a period of overtime that can last between a few weeks to several months before a game's release. Crunch is a common occurrence in both AAA and indie game development. Although Crunch is voluntary, it is heavily encouraged that all developers participate in it.

Because of the creative nature of game development, some believe Crunch is an inevitable part of the Games Industry. Others believe that Crunch can be avoided with proper planning, decision making, and business flexibility. Either way, passion and business success are both key factors as to why Crunch occurs.

Reasons Crunch Occurs:

Over Promised

  • You made big promises to your fanbase through crowdfunding stretch goals. Developers Crunch in order to meet the release deadline and give fans everything that was promised.

Limited Funding

  • Developers Crunch from the start because the money raised from the crowdfunding campaign will only last for a specific amount of production time and the business can't afford extensions.

Changing Tools

  • Developers decide to change to a new engine, but the toolset is incomplete for the game genre they are making. Engineers have to make new tools as quickly as possible, while designers struggle to work with a buggy toolset.

Business Repercussions

  • If the studio does not meet the publisher's release schedule, then they may not be contracted again in the future.

Creative Differences

  • All throughout production, design and narrative are constantly changing due to creative differences and lack of a cohesive vision. Once design is set, everyone is scrambling to make a game before the release date.
  • Creative direction changes drastically midway into production. Much of the game is scraped and now more work needs to be done. Even with the extensions, developers are still Crunching all the way to the finish line.

Passion

  • Everyone in the studio is passionate about the project they want to prove to the rest of the world that they can make bigger and better games.
  • As a solo indie dev working on a project of massive scope there is no one holding you accountable for your work ethic. Through blind passion, you spend every waking hour working on the game.

Executives Making Creative Decisions

  • Business leadership imposes a new creative vision, leaving designers and engineers scrambing to implement these sudden changes.

Studio Turmoil

  • Some developers in a studio want to make a game that wasn't approved by publishers for production. This takes away resources for development of the approved project. Eventually, the publisher has to step in and stop the unapproved project. Now the entire studio is Crunching to meet the release deadline for the approved game.

Bugs and Instability

  • As the release date approaches, the team is working feverishly to fix every last bug.

Mass Negative Criticism.

  • On launch, the audience criticizes the game on multiple fronts and leave the development team dazed and confused. Developers Crunch to get new designs implemented as quickly as possible issues as possible to recapture the good graces of their fans.

Impacts of Crunch on Developers

Participating in Crunch often puts developers under a lot of stress and fatigue for weeks to months. The longer Crunch goes on, the greater the chances of burnout. Developers that experience burnout often need to take weeks of vaction time to recover. Sometimes, burnt out developers quit working at the studio they are employed at, and eventually seek out career opprotunities with a better work-life balance. More often than not, this results in developers leaving the Games Industry to pursue more stable and lucrative careers in the Tech, Finance, Insurance, and Marketing Industries.

Unionizing the Game Industry

In an effort to combat the issues of unpaid overtime, unfair wages, job insecurity, discrimination, and sexual harassment, a grassroots advocacy group started called Game Workers Unite. GWU’s goal is to encourage game industry workers around the world to unionize.

Unionization will allow Game Industry workers to take collective action in negotiating work hours, pay scales, and benefits with their employers. Union representatives can also help workers to take legal action for underpayment, harassment, and wrongful termination.

In France, the STJV was formed as an independent union for workers in the video games industry. In the UK, Game Workers Unite UK was formed as a branch of the Independent Workers Union of Great Britain (IWGB). Their purpose is to fight for better working conditions and benefits, provide legal assistance, organize strike against employers, improve diversity and inclusion, and maintain job security.

The benefits of a union greatly outway the costs, with the aim of bringing about a healthier environment for game developers.

Sources:

Inside The Culture Of Sexism At Riot Games
Former Rockstar Designer Says Former Top Executive Groped Him
Telltale Games Begins 'Majority Studio Closure'
Activision Blizzard Lays Off Hundreds Of Employees
Job Opens for HS CMs after Blizzard lays them off.
Blood, Sweat, and Pixels
How BioWare's Anthem Went Wrong
The Human Cost Of Call of Duty: Black Ops 4
How Fortnite’s success led to months of intense crunch at Epic Games
Former devs speak out about 'severe crunch' at Mortal Kombat studio
'We Were Working 100-Hour Weeks,' Red Dead Redemption 2 Head Writer Says, Then Clarifies
Wives of Rockstar San Diego employees have collected themselves
Video Games Are Destroying the People Who Make Them
The Dark Side of the Video Game Industry | Patriot Act with Hasan Minhaj | Netflix
Game Workers Unite
Game Workers Unite UK
Le Syndicat des Travailleurs et Travailleuses du Jeu Vidéo